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ClickUp vs Bitrix24 Advantages

ClickUp Pros

  • Free plan for unlimited users
  • Simple interface
  • Fair pricing
  • Good support and Helpdesk site
  • Reliable security infrastructure

ClickUp Cons

  • Expensive storage
  • No client management
  • Difficult automation
  • Steep learning curve
  • Requires too much customization

Bitrix24 Advantages

  • Free plan for unlimited users
  • Powerful CRM & marketing automation
  • Knowledge management
  • Workflow automation
  • HRMS
  • On-Premise version

Basic Bitrix24 Advantages Overview

There are several key advantages Bitrix24 offers over ClickUp.

  1. In Bitrix24, you get a user limit for each plan, which means you can keep adding more users within the plan limit and still pay the same amount of money per month/year. ClickUp is totally different – there, you have to pay a separate subscription fee for every user, which adds up to your costs once you start growing as a company.
  2. Although Bitrix24 is known to be a great project management tool, it offers much more than that. Sure, ClickUp allows you to create a CRM-like space with templates, but Bitrix24 already has an ultimate CRM solution. Also, your set of business tools will include a built-in messenger, video calls, online file storage, calendar, tasks, business process automation, and more. No hidden fees, no additional charges – the subscription price that you pay is the final one.
  3. If you choose our On-Premise edition, you can host Bitrix24 on your own server. This is extremely helpful if you work with sensitive data or have advanced safety concerns – plus, the On-Premise Edition features a wide range of customization options, from interface to functionality.
  4. Finally, with Bitrix24, you get advanced tools to work with your customers. You can integrate your favorite social media and messengers, collect leads, and communicate with clients. You also get complete analytics on your social media channels that you can use to improve your work.

ClickUp Positioning

ClickUp makes it easy to organize and grow your customer relationships with tracking tools, data visualizations, email, and more – all in one place. Save one day every week.

On the contrary, Bitrix24 features significantly more business tools that are already cross-integrated and interlinked, working as a part of a single ecosystem. When you subscribe to Bitrix24, you have all the tools for your company in place, neatly organized, set up, and ready for work. Bitrix24 is more than just a project management tool – it includes tools for sales, customer relations, marketing, team collaboration, communication, and business process automation. All covered by one, flat-fee subscription that does not feature per-user pricing.

Pricing

Pricing Model

ClickUp:

Per-employee (per-user) pricing

Bitrix24:

Flat fee (each plan has a user limit. Add as many users as you need within that limit, no additional charge)

If Billed Monthly:

ClickUp

  • Unlimited plan – $9 per user
  • Business plan – $19 per user
  • Business plus – $29 per user
  • Enterprise plan – Negotiable with ClickUp Sales Team

Bitrix24

  • Basic plan – $12.2 per user (5-user limit, $61/mo)
  • Standard plan – $2.48 per user (50-user limit, $124/mo)
  • Professional plan – $2.49 per user (100-user limit, $249/mo)
  • Enterprise – starting from $1.99 per user (250-user limit, $499/mo)

If Billed Annually:

ClickUp

  • Unlimited plan – $5 per user
  • Business plan – $12 per user
  • Business plus – $19 per user
  • Enterprise plan – Negotiable with ClickUp Sales Team

Bitrix24

  • Basic plan – $9.8 per user (5-user limit, $49/mo)
  • Standard plan – $1.98 per user (50-user limit, $99/mo)
  • Professional plan – $1.99 per user (100-user limit, $199/mo)
  • Enterprise plan – starting from $1.59 per user (250-user limit, $399/mo)

Free Plan:

ClickUp

  • Free plan for unlimited users
  • 30-day trial

Bitrix24

  • Free plan with unlimited users
  • 15-day trial

Features

CRM Limitations:

ClickUp

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices
  • Unlimited tasks
  • Unlimited projects
  • Product catalog

Bitrix24

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices
  • Unlimited tasks
  • Unlimited projects
  • Product catalog

User Experience and Support:

ClickUp

  • Several color themes for your account, layout options
  • 24/7 customer support
  • Support website
  • Integrated helpdesk widget
  • iOS, Android
  • Windows, Mac and Linux

Bitrix24

  • Full product company branding, for all employees
  • 24/7 customer support
  • Support website
  • Integrated helpdesk widget
  • iOS, Android
  • Windows, Mac and Linux

Automation

ClickUp

  • Type of configuration: You can set up automation for tasks
  • Automatic actions
  • Conditions for automatic actions
  • Webhooks for third-party applications
  • Automatic tasks assignment for responsible employee
  • Supervisor notifications
  • Segmentation
  • Email marketing
  • Social media marketing
  • Entire company workflow creation
  • Automatic payment processing
  • Delivery control
  • Advanced customer communication tools
  • Integrated online documents signing

Bitrix24

  • Type of configuration: Configured separately for each business tool: deals, leads, contacts, tasks, drive, feed, etc. on the go, so you can immediately see the progress
  • Automatic actions
  • Conditions for automatic actions
  • Webhooks for third-party applications
  • Automatic tasks assignment for responsible employee
  • Supervisor notifications
  • Segmentation
  • Email marketing
  • Social media marketing
  • Entire company workflow creation
  • Automatic payment processing
  • Delivery control
  • Advanced customer communication tools
  • Integrated online documents signing

Project Management Tools:

ClickUp

  • List view
  • Kanban board
  • Calendar
  • Gantt chart
  • Scrum
  • Workload management
  • Checklists
  • Customizable Kanban stages
  • Subtasks
  • Time tracking
  • Extranet

Bitrix24

  • List view
  • Kanban board
  • Calendar
  • Gantt chart
  • Scrum
  • Workload management
  • Checklists
  • Customizable Kanban stages
  • Subtasks
  • Time tracking
  • Extranet

Telephony:

ClickUp

  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number

Bitrix24

  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number

Social Media:

ClickUp

  • LinkedIn
  • Business messages and management
  • Lead generation
  • Email integration
  • Extra integrations with third-party apps

Bitrix24

  • Facebook, Instagram, Telegram
  • WhatsApp, Viber, Apple
  • Business messages and management
  • Lead generation
  • Email integration

Reports and Analytics:

ClickUp

  • Sales Intelligence
  • Unlimited custom reports
  • Advanced filters
  • Visual dashboards
  • Database integrations

Bitrix24

  • Sales Intelligence
  • Unlimited custom reports
  • Advanced filters
  • Visual dashboards
  • Database integrations
  • Built-in integration with Microsoft Power BI, Google Looker + huge number of integration apps in Bitrix24 Market

Security and Reliability:

Both services provide excellent security for their customers and data. However, Bitrix24 has one crucial advantage: if you want to host your data on your own server, you can use the Bitrix24 On-Premise version.

ClickUp

  • IP restrictions
  • Data hosting on separate servers
  • GDPR compliance
  • Multifactor authentication
  • SSO
  • On-Premise version

Bitrix24

  • IP restrictions
  • Data hosting on separate servers
  • GDPR compliance
  • Multifactor authentication
  • SSO
  • On-Premise version