← Back

Jira vs Bitrix24 Advantages

Jira Pros

  • Well-known vendor
  • Agile
  • On-Premise version
  • Easy to learn
  • A lot of apps
  • Templates for different business areas

Jira Cons

  • Requires too much customization
  • Project tracking oriented
  • Complicated pricing
  • Outdated interface
  • Different set of tools for each project template
  • Too niche

Bitrix24 Advantages

  • Flat fee plans
  • All-in-one solution for your business
  • Document management
  • Team collaboration
  • CRM
  • Quick and helpful support

Basic Bitrix24 Advantages Overview:

There are several key advantages Bitrix24 offers over Jira.

  1. In Bitrix24, you get a user limit for each plan, which means you can keep adding more users within the plan limit and still pay the same amount of money per month/year. Jira allows you to have similar conditions only in year-long plans. Otherwise, you have to pay a separate subscription fee for every user, which adds up to your costs once you start growing as a company.
  2. Bitrix24 offers a complete set of business tools and not just tools for project management. That includes a built-in messenger, CRM, video calls, online file storage, calendar, tasks, business process automation, and more. No hidden fees, no additional charges – the subscription price that you pay is the final one.
  3. Bitrix24 is a more versatile product that fits a greater variety of businesses. Whether your business is website development or medical services, Bitrix24 will always be a nice fit. While Jira is more focused on software development, other businesses can find it difficult to start working with this product.
  4. Bitrix24 offers top-tier social media integrations. In addition to connecting your company's accounts and messengers directly to CRM, you can also collect data about their performance and generate leads automatically. Sales Intelligence allows you to get all the data about your marketing campaigns and advertising.
  5. Bitrix24 offers advanced telephony options. They can be used in both web version and your mobile device. You will never miss a call from your client, and all the data will be automatically collected in your CRM.

Jira Positioning:

Jira Software is the #1 agile project management tool used by teams to plan, track, release, and support world-class software with confidence. It is the single source of truth for the entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

On the contrary, Bitrix24 features significantly more different business tools that are already cross-integrated and interlinked, working as a part of a single ecosystem. When you subscribe to Bitrix24, you have all the tools for your company in one place, neatly organized, set up, and ready for work. Bitrix24 is more than just a project management tool – it includes tools for sales, customer relations, marketing, team collaboration, communication, and business process automation. All covered by one, flat-fee subscription that does not feature per-user pricing.

Pricing

Pricing Model

Jira: combined model: per-user pricing and flat fee

Bitrix24: flat fee (every plan has a user limit. Add as many users as you need within that limit, no additional charge)

If Billed Monthly:

Jira

  • Standard plan – $7.75 per user
  • Premium plan – $15.25 per user
  • Enterprise – Negotiable with Jira Sales Team

Bitrix24

  • Basic plan – $12.2 per user (5-user limit, $61/mo)
  • Standard plan – $2.48 per user (50-user limit, $124/mo)
  • Professional plan – $2.49 per user (100-user limit, $249/mo)
  • Enterprise – starting from $1.99 per user (250-user limit, $499/mo)

If Billed Annually:

Jira

  • Standard plan – $6.58 per user (*10-user limit, $790/year, $65/mo)
  • Premium plan – $12.7 per user (*10-user limit, $1,525/year, $127/mo)
  • Enterprise – Negotiable with Jira Sales Team

Bitrix24

  • Basic plan – $9.8 per user (5-user limit, $49/mo)
  • Standard plan – $1.98 per user (50-user limit, $99/mo)
  • Professional plan – $1.99 per user (100-user limit, $199/mo)
  • Enterprise plan – starting from $1.59 per user (250-user limit, $399/mo)

Free Plan:

Jira

  • Free plan for 10 users
  • 30-day trial

Bitrix24

  • Free plan with unlimited users
  • 15-day trial

Features

Data Processing:

Jira

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices
  • Unlimited tasks
  • Unlimited projects
  • Product catalog

Bitrix24

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices
  • Unlimited tasks
  • Unlimited projects
  • Product catalog

User Experience and Support:

Jira

  • Personalized interface - 3 color schemes for your account
  • 24/7 support
  • Support website
  • Integrated helpdesk widget
  • Mobile app (iOS, Android)
  • Desktop app (Windows, Mac and Linux)

Bitrix24

  • Full product company branding, for all employees
  • 24/7 support
  • Support website
  • Integrated helpdesk widget
  • Mobile app (iOS, Android)
  • Desktop app (Windows, Mac and Linux)

Automation:

Jira

  • Type of configuration - You can set up automation rules for several project templates
  • Automatic actions
  • Conditions for automatic actions
  • Webhooks for third-party applications
  • Automatic tasks assignment for responsible employee
  • Supervisor notifications
  • Segmentation
  • Email and push notifications
  • Email marketing
  • Social media marketing
  • Entire company workflow creation
  • Automatic payment processing
  • Delivery control
  • Advanced customer communication tools
  • Integrated online documents signing - You can install integrations

Bitrix24

  • Type of configuration - Configured separately for each business tool: deals, leads, contacts, tasks, drive, feed, etc. on the go, so you can immediately see the progress
  • Automatic actions
  • Conditions for automatic actions
  • Webhooks for third-party applications
  • Automatic tasks assignment for responsible employee
  • Supervisor notifications
  • Segmentation
  • Email and push notifications
  • Email marketing
  • Social media marketing
  • Entire company workflow creation
  • Automatic payment processing
  • Delivery control
  • Advanced customer communication tools
  • Integrated online documents signing

Project Management Tools:

Jira

  • List view
  • Kanban board
  • Calendar
  • Gantt chart
  • Scrum
  • Workload management
  • Checklists
  • Customizable Kanban stages
  • Subtasks
  • Time tracking
  • Team calls
  • Videoconferences
  • Extranet

Bitrix24

  • List view
  • Kanban board
  • Calendar
  • Gantt chart
  • Scrum
  • Workload management
  • Checklists
  • Customizable Kanban stages
  • Subtasks
  • Time tracking
  • Team calls
  • Videoconferences
  • Extranet

Telephony:

Jira

  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number

Bitrix24

  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number

Social Media:

Jira

  • Social media integrations
  • Business messages and management
  • Lead generation
  • Email integration
  • Extra integrations via marketplace apps

Bitrix24

  • Facebook, Instagram, Telegram
  • WhatsApp, Viber, Apple
  • Lead generation
  • Email integration
  • Business messages and management

Reports and Analytics:

Jira

  • Sales Intelligence
  • Unlimited custom reports
  • Advanced filters
  • Visual dashboards
  • Sales analytics
  • Client service analytics
  • Database integrations - Several integrations in app marketplace

Bitrix24

  • Sales Intelligence
  • Unlimited custom reports
  • Advanced filters
  • Visual dashboards
  • Sales analytics
  • Client service analytics
  • Database integrations - Built-in integration with Microsoft Power BI, Google Looker + huge number of integration apps in Bitrix24 Market

Security and reliability:

Jira

  • IP restrictions
  • Data hosting on separate servers
  • GDPR compliance
  • Multifactor authentication
  • SSO
  • On-Premise version

Bitrix24

  • IP restrictions
  • Data hosting on separate servers
  • GDPR compliance
  • Multifactor authentication
  • SSO
  • On-Premise version