← Back

Odoo vs Bitrix24 Advantages

Odoo Pros

  • Affordable if you need a couple of specific modules
  • Cloud and self-hosted
  • Variety of modules
  • Extra Shipping integrations
  • Simple, straightforward interface

Odoo Cons

  • Complicated pricing policy per tool/user
  • Gets expensive fast if you have a big team and looking for a feature-rich solution
  • Tools are separate
  • Complicated customization
  • Not so great customer support
  • Requires a lot of expensive apps to get necessary tools

Bitrix24 Advantages

  • Feature-rich free plan
  • Flat rates
  • Advanced social collaboration
  • Pro project management
  • Single ecosystem

Basic Bitrix24 Advantages Overview

There are several key advantages Bitrix24 offers over Odoo.

  1. In Bitrix24, you get a user limit for each plan, which means you can keep adding more users within the plan limit and still pay the same amount of money per month/year. Odoo is totally different – there, you have to pay a separate subscription fee for every user, which adds up to your costs once you start growing as a company.
  2. Bitrix24 offers a complete set of business tools without any need to pay for extra apps. That includes a built-in messenger, video calls, online file storage, calendar, tasks, business process automation, and more. No hidden fees, no additional charges – the subscription price that you pay is the final one.
  3. Bitrix24 offers top-tier social media integrations. In addition to connecting your company's accounts and messengers directly to CRM, you can also collect data about their performance and generate leads automatically. Sales Intelligence allows you to get all the data about your marketing campaigns and advertising.

Odoo Positioning

Odoo is a suite of open-source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. The only platform you will ever need to run your business.

On the contrary, Bitrix24 features even more different business tools that are already cross-integrated and interlinked, working as a part of a single ecosystem. When you subscribe to Bitrix24, you have all the tools for your company in one place, neatly organized, set up, and ready for work. Bitrix24 is more than just a CRM – it includes tools for marketing, task management, team collaboration, communication, and business process automation. All covered by one, flat-fee subscription that does not feature per-user pricing.

Pricing

Pricing Model

Odoo: per-employee (per-user) pricing

Bitrix24: flat fee (every plan has a user limit. Add as many users as you need within that limit, no additional charge)

If Billed Monthly:

Odoo

  • Standard plan - $31.10 per user
  • Custom plan - $46.80 per user

Bitrix24

  • Basic plan - $12.2 per user (5-user limit, $61/mo)
  • Standard plan - $2.48 per user (50-user limit, $124/mo)
  • Professional plan - $2.49 per user (100-user limit, $249/mo)
  • Enterprise - starting from $1.99 per user (250-user limit, $499/mo)

If Billed Annually:

Odoo

  • Standard plan - $24.90 per user
  • Custom plan - $37.40 per user

Bitrix24

  • Basic plan - $9.8 per user (5-user limit, $49/mo)
  • Standard plan - $1.98 per user (50-user limit, $99/mo)
  • Professional plan - $1.99 per user (100-user limit, $199/mo)
  • Enterprise plan - starting from $1.59 per user (250-user limit, $399/mo)

Free Plan:

Odoo

  • Free plan with unlimited users
  • 15-day trial (if you choose two apps or more)

Bitrix24

  • Free plan with unlimited users
  • 15-day trial

Features

CRM Limitations:

Odoo

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices

Bitrix24

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices

User Experience and Support:

Odoo

  • Two color schemes
  • 24/7 support
  • Support website
  • Integrated helpdesk widget
  • Mobile app (iOS, Android)
  • Desktop app (Windows, Mac)

Bitrix24

  • Full product company branding, for all employees
  • 24/7 support
  • Support website
  • Integrated helpdesk widget
  • Mobile app (iOS, Android)
  • Desktop app (Windows, Mac, Linux)

Sales Automation:

Odoo

  • You can automate your work with sales
  • Automatic actions
  • Conditions for automatic actions
  • Webhooks for third-party applications
  • Automatic deals assignment for responsible employee
  • Supervisor notifications
  • Segmentation
  • Email marketing
  • Social media marketing
  • Integration with tasks
  • Entire company workflow creation
  • Inventory management
  • Automatic payment processing
  • Delivery control
  • Advanced customer communication tools
  • Integrated online documents signing

Bitrix24

  • Configured separately for each tool: deals, leads, contacts, tasks, drive, feed, etc. on the go, so you can immediately see the progress
  • Automatic actions
  • Conditions for automatic actions
  • Webhooks for third-party applications
  • Automatic deals assignment for responsible employee
  • Supervisor notifications
  • Segmentation
  • Email marketing
  • Social media marketing
  • Integration with tasks
  • Entire company workflow creation
  • Inventory management
  • Automatic payment processing
  • Delivery control
  • Advanced customer communication tools
  • Integrated online documents signing

Deals and Leads Representation Tools

Odoo

  • List View
  • Kanban
  • Calendar View
  • Deals Activities View
  • Proactive CRM
  • Customizable Kanban Stages
  • Customizable Deal and Lead Pages
  • Deal Page Customization
  • Open Slots
  • Time to create new field in a deal page: 5 minutes

Bitrix24

  • List View
  • Kanban
  • Calendar View
  • Deals Activities View
  • Proactive CRM
  • Customizable Kanban Stages
  • Customizable Deal and Lead Pages
  • Deal Page Customization
  • Open Slots
  • Time to create new field in a deal page: 30 seconds

Team Management Tools

Odoo

  • Time Tracking
  • Absence Chart
  • Knowledge Management
  • Task Management
  • Video Conferences
  • Team Calls
  • Company Calendar

Bitrix24

  • Time Tracking
  • Absence Chart
  • Knowledge Management
  • Task Management
  • Video Conferences
  • Team Calls
  • Company Calendar

Telephony

Odoo

  • Integrated without purchasing extra apps
  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number
  • Calls limitations: No limitations

Bitrix24

  • Integrated without purchasing extra apps
  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number
  • Calls limitations: No limitations

Social Media

Odoo

  • Integrated without purchasing extra apps
  • Social media integrations: Facebook, Instagram, LinkedIn, Twitter, YouTube
  • Business messages and management
  • Lead Generation
  • Extra integrations via marketplace apps

Bitrix24

  • Integrated without purchasing extra apps
  • Social media integrations: Facebook, Instagram, Telegram, WhatsApp, Viber, Apple
  • Business messages and management
  • Lead Generation
  • Extra integrations via marketplace apps

Reports and Analytics

Odoo

  • Sales Intelligence
  • Unlimited Custom Reports
  • Advanced Filters
  • Visual Dashboards
  • Database Integrations: Several analytics integrations in the marketplace

Bitrix24

  • Sales Intelligence
  • Unlimited Custom Reports
  • Advanced Filters
  • Visual Dashboards
  • Database Integrations: Built-in integration with Microsoft Power BI, Google Looker + huge number of integration apps in Bitrix24 Market

Security and Reliability

Odoo

  • IP Restrictions: Requires an app
  • Data Hosting on Separate Servers
  • GDPR Compliance
  • Multifactor Authentication
  • SSO: Requires an app
  • On-Premise Version

Bitrix24

  • IP Restrictions
  • Data Hosting on Separate Servers
  • GDPR Compliance
  • Multifactor Authentication
  • SSO
  • On-Premise Version