Salesforce vs Bitrix24 Advantages

Basic Bitrix24 Advantages Overview:

There are several key advantages Bitrix24 offers over Salesforce.

1. In Bitrix24, you get a user limit for each plan, which means you can keep adding more users within the plan limit and still pay the same amount of money per month/year. Salesforce is totally different – there, you have to pay a separate subscription fee for every user, which adds up to your costs once you start growing as a company.
2. Bitrix24 offers a complete set of business tools and not just CRM. That includes a built-in messenger, video calls, online file storage, calendar, tasks, business process automation, and more. No hidden fees, no additional charges – the subscription price that you pay is the final one.
3. If you choose our On-Premise edition, this means you can host Bitrix24 on your own server. This is extremely helpful if you work with sensitive data or have advanced safety concerns – plus, the On-Premise edition features a wide range of customization options, from interface to functionality.
4. Bitrix24 offers top-tier social media integrations. In addition to connecting your company’s accounts and messengers directly to CRM, you can also collect data about their performance and generate leads automatically. Sales Intelligence lets you get all the data about your marketing campaigns and advertising.
5. Bitrix24 offers advanced telephony options. They can be used in both web version and your mobile device. You will never miss a call from your client, and all the data will be automatically collected in your CRM.

Salesforce Positioning:

Salesforce is the customer company. It makes cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service.

On the contrary, Bitrix24 features significantly more different business tools that are already cross-integrated and interlinked, working as a part of a single ecosystem. When you subscribe to Bitrix24, you have all the tools for your company in one place, neatly organized, set up, and ready for work. Bitrix24 is more than just a CRM – it includes tools for marketing, advanced task management, team collaboration, communication, and business process automation. All covered by one, flat-fee subscription that does not feature per-user pricing.

Pricing

Pricing Model

Salesforce: per-employee (per-user) pricing

Bitrix24: flat fee (every plan has a user limit. Add as many users as you need within that limit, no additional charge)

If billed monthly:

If billed annually:

Free Plan:

Features

CRM limitations:

User experience and support:

Sales automation: Salesforce vs Bitrix24

Social media:

Reports and analytics:

Security and reliability:

Both services provide excellent security for their customers and data. However, Bitrix24 has one crucial advantage: if you want to host your data on your own server, you can use Bitrix24 On-Premise version.