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Teams vs Bitrix24 Advantages

Teams Pros

  • Proven vendor
  • Great communication tools
  • Integration with other Microsoft products
  • Powerful tools for team calls
  • Reliable Microsoft security tools

Teams Cons

  • No CRM
  • Lack of client communication tools
  • Difficult to customize

Bitrix24 Advantages

  • Feature-rich ecosystem
  • Powerful CRM
  • Advanced automation tools
  • All necessary HR tools
  • Enterprise and On-Premise editions
  • Desktop apps

Basic Bitrix24 Advantages Overview

There are several key advantages Bitrix24 offers over Microsoft Teams.

  1. In Bitrix24, you get a user limit for each plan, which means you can keep adding more users within the plan limit and still pay the same amount of money per month/year. Microsoft Teams is totally different – there, you have to pay a separate subscription fee for every user, which adds up to your costs once you start growing as a company.
  2. Bitrix24 offers a complete set of business tools. That includes a built-in messenger, video calls, online file storage, calendar, tasks, business process automation, and more. No hidden fees, no additional charges, and no need to spend money on other products – the subscription price that you pay is the final one.
  3. With Bitrix24, you can automate the work of a whole company. Whether it’s sales automation, working with tasks, signing a document, or basic requests and approvals – you can do it all with simple, no-code tools provided by Bitrix24.
  4. Bitrix24 offers top-tier social media integrations. In addition to connecting your company's accounts and messengers directly to CRM, you can also collect data aout their performance and generate leads automatically. Sales Intelligence allows you to get all the data about your marketing campaigns and advertising.
  5. Bitrix24 offers advanced telephony options. They can be used in both web version and your mobile device. You will never miss a call from your client, and all the data will be automatically collected in your CRM.

Teams Positioning

Microsoft Teams is the ultimate messaging app for your organization – a workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji! All in one place, all in the open, all accessible to everyone.

On the contrary, Bitrix24 features significantly more different business tools that are already cross-integrated and interlinked, working as a part of a single ecosystem. When you subscribe to Bitrix24, you have all the tools for your company in one place, neatly organized, set up, and ready for work. Bitrix24 offers you CRM, tools for marketing, advanced task management, team collaboration, communication, and business process automation. All covered by one, flat-fee subscription that does not feature per-user pricing.

Pricing

Pricing Model

Teams: per-employee (per-user) pricing

Bitrix24: flat fee (every plan has a user limit. Add as many users as you need within that limit, no additional charge)

If Billed Annually:

Teams

  • Microsoft Teams Essentials – $4 per user
  • Microsoft 365 Business Basic – $6 per user
  • Microsoft 365 Business Standard – $12.50 per user

* Bitrix24 also offers monthly-long plans if you don't want to purchase the annual subscription immediately

Bitrix24

  • Basic plan – $9.8 per user (5-user limit, $49/mo)
  • Standard plan – $1.98 per user (50-user limit, $99/mo)
  • Professional plan – $1.99 per user (100-user limit, $199/mo)
  • Enterprise plan – starting from $1.59 per user (250-user limit, $399/mo)

Free Plan:

Teams

  • Free plan up to 100 users
  • 30-day trial (requires credit card information and enables the subscription auto-renewal)

Bitrix24

  • Free plan with unlimited users
  • 15-day trial

Features

Data Storage:

Teams

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices

Bitrix24

  • Unlimited deals
  • Unlimited leads
  • Unlimited contacts
  • Unlimited quotes
  • Unlimited invoices

User Experience and Support:

Teams

  • Three color schemes
  • 24/7 support
  • Support website
  • Integrated helpdesk widget
  • Mobile app (iOS, Android)
  • Desktop app (Windows, Mac)

Bitrix24

  • Full product company branding, for all employees
  • 24/7 support
  • Support website
  • Integrated helpdesk widget
  • Mobile app (iOS, Android)
  • Desktop app (Windows, Mac, and Linux)

Team Management Tools

Teams

  • CRM
  • Tools for remote work
  • Time tracking
  • Work time reports
  • Absence chart
  • Shifts management
  • Knowledge management
  • Task management
  • Group chats
  • Group work with documents
  • Company calendar
  • Online documents
  • Email integrations
  • Websites and stores
  • Company feed
  • Workflow automation
  • Company structure

Bitrix24

  • CRM
  • Tools for remote work
  • Time tracking
  • Work time reports
  • Absence chart
  • Shifts management
  • Knowledge management
  • Task management
  • Group chats
  • Group work with documents
  • Company calendar
  • Online documents
  • Email integrations
  • Websites and stores
  • Company feed
  • Workflow automation
  • Company structure

Telephony

Teams

  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number
  • Call transferring
  • Custom on-hold music
  • Calls analytics

Bitrix24

  • Marketplace apps
  • Cloud PBX
  • Office PBX
  • Rent a number
  • Call transferring
  • Custom on-hold music
  • Calls analytics

Social Media

Teams

  • Social media integrations
  • Business messages and management
  • Lead generation
  • Extra integrations via marketplace apps

Bitrix24

  • Facebook, Instagram, Telegram
  • WhatsApp, Viber, Apple
  • Business messages and management
  • Lead generation
  • Extra integrations via marketplace apps

Team Calls

Teams

  • Group video calls
  • Video conferences
  • Screen sharing
  • Virtual backgrounds
  • Webinars
  • Real-time captions
  • Unlimited calls duration
  • Calls recording
  • Background noise canceling

Bitrix24

  • Group video calls
  • Video conferences
  • Screen sharing
  • Virtual backgrounds
  • Webinars
  • Real-time captions
  • Unlimited calls duration
  • Calls recording
  • Background noise canceling

Security and Reliability

Both services provide excellent security for their customers and data. Bitrix24 has one crucial advantage: if you want to host your data on your own server, you can use Bitrix24 On-Premise version.

Teams

  • IP restrictions
  • Active Directory
  • Data hosting on separate servers
  • GDPR compliance
  • Multifactor authentication
  • SSO
  • Login history
  • On-Premise version

Bitrix24

  • IP restrictions
  • Active Directory
  • Data hosting on separate servers
  • GDPR compliance
  • Multifactor authentication
  • SSO
  • Login history
  • On-Premise version